Frequently asked questions ( FAQ's )

Please find answers to all the frequently asked questions about our services. if you have any specific query please call us or email us here.

EMERGENCY AND HOSPITALISATION SERVICES

Q1. What should be done in case of MEDICAL EMERGENCY?
Answer. - Call up Qualitas Diagnostics helpline no, Qualitas Diagnostics will provide prompt ambulance service at DISCOUNTED RATES

Q2. Which hospital will be the pt admitted?
Answer. - Qualitas Diagnostics has tied up with the best hospitals across Mumbai,wherein the patient will get prompt and priority medical services at DISCOUNTED RATES.

Q3. What if the patient has cashless and mediclaim facilities?
Answer. - Qualitas Diagnostics has tied up with all TOP HOSPITALS with mediclaim and cashless facilities,which covers major TPA”S

Q4. What if patient has past history of heart disease?
Answer. - Qualitas Diagnostics will provide with CARDIAC AMBULANCE ata DISCOUNTED RATES,which will ensure no wastage of precious time from pts doorstep to the hospital

Q5. What if in case of emergency, Qualitas Diagnostics cannot be contacted?
Answer. - Patient should be addmitrtd at the hospital tied up with QHC and intimate QHC within 24 hrs of admission,rest will be taken care by Qualitas Diagnostics .You can also visit our website to get the list of doctors and hospitals attached to Qualitas Diagnostics

Q6. What if patient wants a consultation from any QHC doctor?
Answer. - Patient should call up Qualitas Diagnostics no, Qualitas Diagnostics will fix up an PRIORITY appt with the desired doctor at DISCOUNTED RATES

DIGNOSTICS SERVICES (click here)

Q1. What diagnostic services do Qualitas Diagnostics provide?
Answer. - Qualitas Diagnostics has tied up with all the best diagnostic centres across the city.we can provide any diag facility at DISCOUNTED RATES

Q2. Is there a large menu of tests?
Answer. - Please contact a customer service executive on Contact Us for further information on our large menu of tests.

Q3. Which tests require a patient to be fasting?
Answer. - Only the Lipid profile, uric acid and sugar tests require a patient to be fasting 12-14 hours before the blood sample is given. Only water may be consumed.

Q4. Are appointments required for a patient to give a blood sample (i.e. blood test)?
Answer. -However if you would like to just drop in without an appointment we will do our best to ensure a quick and pleasant visit. All home/office visits require appointments with details of address and phone numbers and any nearly landmark.

Q5. Are only disposables used?
Answer. - Qualitas Diagnostics operates with the highest standards of quality, only disposables are used to collect blood samples.

Q6. Is there an MD Pathologist in charge?
Answer. - An MD Pathologist as well as an American trained Lab Manager supervise the Qualitas Diagnostics Laboratory.

Q7. Are the reagents and equipments of the best quality in the laboratory?
Answer. - Qualitas Diagnostics prides itself on its high levels of quality and only the best quality reagents and equipments may be found in the laboratory.

Q8. Will the technician who collects my blood sample be wearing gloves?
Answer. - It is mandatory for all Qualitas Diagnostics Lab Technicians to wear gloves at all times.

Q9. Do the technicians who collect the blood sample speak English, Hindi and Marathi?
Answer. - If you are more comfortable in a particular language you may request for a technician who is fluent in your tongue as Qualitas Diagnostics Technicians speak English, Hindi and Marathi. We may be able to help you with other required languages too.

PHARMACY SERVICES (click here)

Q1. What benefits will Qualitas Diagnostics card holder avail?
Answer. - Prompt pharmacy delivery at their doorstep at DISCOUNTED RATES.

Q2. How to order pharmacy from Qualitas Diagnostics?
Answer. - Call up Qualitas Diagnostics to place any pharmacy order, Qualitas Diagnostics will arrange pharmacy delivery at DISCOUNTED RATES at your doorstep.

MEDICAL TOURISM (click here)

Q1. What help can Qualitas Diagnostics provide for patients coming to India to avail medical services?
Answer. - Qualitas Diagnostics has tied up with all top hospitals and diagnostic caentre across the city,where by Qualitas Diagnostics card holders or their near and dear ones coming to India for medical services,should contact Qualitas Diagnostics and Qualitas Diagnostics will assist the pt from airport-consultants-hospitalisation-post hospital care-airport.

INSURANCE AND MEDICLAIM SERVICES (click here)

Q1. What benefit can Qualitas Diagnostics, avail in mediclaim and insurance?
Answer. - Qualitas Diagnostics has tied up with major mediclaim and insurance companies,where by Qualitas Diagnostics card holders can buy insurance and maediclaim at DISCOUNTED RATES.

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